"We truly care about our clients and strive to provide the best service possible."
President of Floorology
You've probably heard us talk about the Ceramic Tile Education Foundation (CTEF) before. You've probably seen a post on Facebook about us being proud of being one of the only businesses in Central Wisconsin with a Certified Tile Installer (CTI). WHAT ARE WE TALKING ABOUT? Well, when someone goes to get Certified with the CTEF they undergo extensive training and learning courses, difficult written tests and a final hands-on exam done by carrying out all of the tasks of a real installation only, the installer is being watched and graded on every move they make. The final exam takes several hours to complete. Going through the program takes conviction and perseverance. We got certified for YOU! We want our customers to have peace of mind that they are getting the best service that we can possibly provide for them.
The below article was shared with us from the NTCA.
While reading keep in mind that Floorology is one of the only
companies with a CTEF Certified Tile Installer! He oversees every
tile installation project done by Floorology! Please share and
spread the word! We truly appreciate the support!
How can you determine an installer’s qualifications as well as help educate clients on their responsibility to find qualified labor?
Printing lists or providing links where the customer can locate installers and companies who have shown a commitment to the tile industry would be a great service. Those who have joined the National Tile Contractors Association (NTCA) or gone the extra step to be certified by the Ceramic Tile Education Foundation (CTEF) can easily be distinguished from their competitors when you visit NTCA’s “find a contractor” list or CTEF’s “find certified installers” list.
How good the finished installation looks, how well it performs, and how long it lasts are all in the hands of the installer.
For this reason, the Tile Council of North America strongly recommends using installers who have demonstrated their commitment to the craft and taken the time to stay current with the latest materials and methods. Because tile is a permanent finish, the lowest bid should not be the driving factor, but rather who is the most qualified to perform the scope of the work specified.
Distributors are an important resource for architects, designers, general contractors, and consumers.
Helping these clients understand how methods and standards have changed due to technology advancements and the vast array of tile sizes and materials – as well as the role of qualified labor in successful installations of these new and evolving products – will reinforce to them that you are a trusted resource.